How may we help you?
Ferrying to Nantucket and Martha’s Vineyard is easy with us! One-on-one assistance is available for those in need who are traveling with Hy-Line. Every situation is unique, if you or your travel companion requires help with boarding, please visit our Special Assistance section.
Traveling with Children
We see lots and lots of families each season. All of our ferries to Nantucket and Martha’s Vineyard, although high-speed, take one hour plus there is time spent waiting in line, boarding and disembarking. This can be long for some of our younger friends. Lots of children love to explore the ferries while underway and we strongly encourage you to accompany your children, keeping an eye on them while they explore. There should be no running, standing on seats, or leaning over the rails at any time. If you or anyone in your family has questions about the ferry or Cape Cod and the Islands, a crew member will be nearby to answer any questions. Kids are little sponges, always curious! Many children also enjoy books or games while traveling on the ferries, so please plan accordingly. In addition, we advise allowing ample time in advance of your scheduled departure for parking, ticketing and boarding. Traveling with your family can be overwhelming with luggage and carry-ons for the little ones; let us know what we can do to help!
UNACCOMPANIED MINOR POLICY:
For safety and security reasons, children under the age of 13 are not permitted to travel on the boat by themselves. If there is an extenuating circumstance or hardship, feel free to speak with management to determine if an exception can be made.
Traveling with Pets
Pets are allowed on board all of our island-bound ferries, with the exception of the Captain’s View section on our Nantucket High-Speed ferry Grey Lady IV. There is no fee, however they must be properly leashed/caged and are not allowed on the furniture
If you are traveling with pets for medical reasons and you have concerns about accessibility issues and convenience, please call ahead (800-492-8082) to ask any questions you may have.