NOW HIRING for 2019

Seasonal Positions!

 

HYANNIS

  • Deckhands  
  • Positions available mid-August to October 

The primary duty of a deckhand on board any vessel is to ensure the safety of passengers and crew and support an exceptional passenger experience.  The deckhand’s responsibilities include the following; constant monitoring of decks to ensure comfort and safety of passengers, maintaining cleanliness of the vessel, assisting with loading and off-loading of passengers, bikes and luggage, handling docking lines, standing wheel watch (steering), standing bridge/bow watch, performing engine checks, and participating in ongoing safety and security drills.  The successful candidate must have a committed work ethic, a positive demeanor, a willingness to learn new tasks and take directions from superiors, and great customer service skills.

Minimum age requirement  of 18 years.  Pre-employment and random drug screening required.  

  • Parking Attendant/Parking Reservation Agent
  • Part-time positions – afternoon/evening shift available, weekend availability required 

Parking Attendant/Parking Reservation Agents provide information and assistance to customers, direct vehicles through drop off and to parking lots in a safe and efficient manner, and assist with maintenance of the parking area.  Engage with customers via phone and in person making, changing or confirming parking reservations using computerized reservation system. 

MARTHA’S VINEYARD – OAK BLUFFS

  • Dock Staff
  • Evenings to 9 PM through September 3 and to 7 PM September 4 – October 14 including weekends.  Weekend day shifts also available. 

Dock staff are responsible for maintaining dock and adjacent areas.  Dock staff handle boat lines, help set up signage and boarding lines, maintain control of the luggage cart area, loading and off-loading luggage and bicycles.  Assist with ferry arrivals and departures, including the organization of passengers.  Also maintain cleanliness of dock area.  Must be able to lift up to 40 pounds, with or without assistance.  

NANTUCKET – All applicants must have on-island housing

        • Ticket Agents
        • Part-time positions – weekend and evening availability required 

      With a focus on exceptional customer service, the Ticket Agent’s responsibilities primarily include; making, changing, or confirming reservations via phone and in-person.  Reservations are made using computerized software specific for recording the reservation and issuing tickets.  Ticket Agents must provide accurate information regarding Hy-Line’s services and policies, reconcile ticket sales and receipts, respond appropriately to comments or complaints, and resolve passenger issues, as best as possible, to the satisfaction of the customer.  Excellent phone manner, customer service experience, and strong computer skills required.  Must be a minimum of 16 years of age and obtain work permit if hired prior to age 18.

    • Dock Staff
    • Schedules and hours vary
        • Dock staff are responsible for maintaining dock and adjacent areas. Dock staff handle boat lines, help set up signage and boarding lines, maintain control of the luggage cart area, loading and off-loading luggage and bicycles.  Assist with ferry arrivals and departures, including the organization of passengers.  Also maintain cleanliness of dock area.  Must be able to lift up to 40 pounds. 

      Line Staff

    • Schedules and hours vary
    • Line staff work with the Dockmaster to manage and coordinate activities on Hy-Line Cruises’ wharf area.  This position has a broad range of responsibilities which include; directing passengers to correct boarding areas, maintaining crowd control, ensuring boarding lines do not block storefronts, maintaining communication with incoming vessels, scanning boarding passes, operating the luggage mule, coordinating the carts on and off the boat, and assisting the Mate and other Crew as needed.  Line staff also ensure that gangways, ramps and boarding areas are clear, clean, and safe for passengers and staff. 
      • Ship to Shore Office
      • Part-time position – weekend availability required

      Seeking energetic individual who is good at multi-tasking.  Job entails processing freight transactions, retail sales and assisting Hy-Line staff on Straight Wharf.  Must be able to lift up to 40 pounds, have customer service background, and computer skills required.

       

       

HOW TO APPLY

Click here to apply online

Click here to download application
When complete, scan and email here or mail to our Admin Office at 22 Channel Point Road, Hyannis, MA, 02601.


Should you have any questions or do not receive a follow-up email response, please phone (508) 815-2265.