Reservations can be made for any of our services and are highly recommended for high-speed island travel as space is limited and often fills up. Reservations must be picked up from the ticket office no later than 30 minutes prior to departures. Passengers who have not boarded or who are not ticketed and in line 15 minutes prior to departure may have their tickets released to standby passengers.
Reserved tickets can be picked up at the ticket office at any time after they are made, but must be picked up from the ticket office no later than 30 minutes prior to departure. Passengers who have not boarded or who are not ticketed and in line 15 minutes prior to departure may have tickets released to standby passengers.
Yes, however it must be done in advance by calling (800) 492-8082 to confirm availability. Reservations cannot be changed online or via email. There is no fee to change a reservation.
Reservations must be cancelled by 5:00pm prior to the day of departure by calling (800) 492-8082 and are refundable, less a service charge of $5.00 per passenger. Reservations cannot be cancelled online or via email. Reservations are not refundable on or after the day of the departure. If you choose not to cancel, your ferry ticket purchase will be honored up to one year from the original departure date, with a confirmed reservation. However, if you will not be traveling at your booked departure time then you must notify us prior to that departure time in order to avoid any penalty fees when reusing those tickets at a future time.
Yes! You can book your whole trip online by using the green ‘BOOK YOUR TRIP’ button at the top, right-hand side of any web page.
Visiting the Islands
Both islands offer picturesque beaches and charming towns full of shops, restaurants and points of interest. Each island has its own lively night life too. If you’re only there for the day, but want to see it all, then a bus tour is the best way. We have information about each island available on our web site. Click here for Nantucket and here for Martha’s Vineyard. For more information on the islands check out each island’s chamber of commerce web site: Nantucket Island Chamber and Martha’s Vineyard Chamber.
There are bus tours available on both islands. These tours take you all over the island and allow you to see the most in your limited time. The Martha’s Vineyard tour is a fully narrated tour which takes approximately two and a half hours with a stop in Edgartown. The Nantucket tour is a continuous, fully narrated tour which takes just over an hour. It covers close to 65% of the island including The Old Mill, Sconset Village with its rose-covered cottages, Low Beach, Sankaty Head Lighthouse, the Nantucket moors and more. Buy tickets for both tours at the ticket office or call (800) 492-8082 to book your bus tour with your ferry trip.
Adhering to published departure times is a priority at Hy-Line Cruises. However, we are not responsible for inconveniences caused by weather or unforeseen problems.
Yes, pets are allowed onboard all of our island-bound ferries except in the Captain’s View section of our Nantucket ferry, Grey Lady IV. There is no fee, however pets must be properly leashed or caged and are not allowed on the furniture.
- For safety and security reasons, children 12 years and under are not permitted to travel on the boat by themselves. All children must be accompanied by someone 13 years of age or older.
Yes, you can bring your bike for a fee.
All of our ferries are equipped with full snack bar offerings complete with muffins, bagels, sandwiches, light snacks and candy. In addition, for those passengers 21 years of age or older, wine, beer and mixed drinks are available as well.
If an item is lost, please stop in at any ticket office or call (800) 492-8082 to make a formal request.
Massachusetts law prohibits smoking of any kind on any portion of our vessels (both indoors and on the open air decks).
While you may carry alcohol in the luggage you have checked, Massachusetts law prohibits the carrying and consuming of one’s own brought on board alcohol by all passengers.
In accordance with the Marine Security Act of 2002, Hy-Line conducts random screening of passengers, luggage and carry-on items. If a passenger refuses to be screened, then that passenger will not be allowed passage on the ferry.
A reservation is required in order to guarantee space. It must be claimed no later than 30 minutes prior to departure or the tickets will be released.
We always recommend that you dress for the occasion, with layers , and comfortable shoes (NO SANDALS). Don’t forget sunglasses and sunscreen!
For a small fee and as time allows, fish cleaning is available. We advise that you speak to the crew early in the trip.
Bait is provided, free of charge; however, there is a tackle shop on the dock for you specialty needs.
No: recreational party boat licenses are not required in Massachusetts.
Arrival at the Terminal
a. For Island Ferries use 220 Ocean Street, Hyannis MA 02601
b. For Sightseeing of Hyannis Harbor and Fishing use 138 Ocean Street, Hyannis MA 02601
c. For Canal Cruises use 184 Onset Avenue, Onset MA 02558
If you already have your reservations, you should arrive 30 to 45 minutes prior to your departure to allow time to unload, check-in and park. If you are traveling with luggage, children, bicycles, etc. it is advisable to arrive at least 1-hour prior to departure in order to have enough time to unload, check-in and park. If you are traveling on the island ferries in the summer without a reservation, then you should plan to arrive earlier to purchase a ticket. Due to limited capacity, availability of tickets on our vessels cannot be guaranteed without a reservation. In addition, passengers who have not boarded or who are not ticketed and in line 15 minutes prior to departure may have their tickets released to standby passengers.
Requirements of the Marine Security Act of 2002, Homeland Security and the U.S. Coast Guard include random screening of passengers, luggage and carry-on items. Travelers are advised to plan on an arrival time that takes into consideration the possibility of these pre-boarding requirements.
There is a pick-up and drop-off area you can pull into where Hy-Line staff will help you unload your luggage and bring it to the loading area for your boat.
If you are traveling with your luggage then it’s free of charge, with some limits applying for especially large amounts of luggage. Bikes and surfboards have an additional charge.
Hy-Line owns and operates its own lots along Ocean Street, within walking distance of the ferry terminal. A limited portion of these on-site lots is available to book in advance. Reserve your parking along with your ferry tickets online or by calling (800) 492-8082. Additionally, Hy-Line has an off-site parking lot with seasonal shuttle service. Check out our full parking information here.
There are ATMs conveniently located at our Hyannis terminal, Hy-Line Landing and at our Nantucket ticket office.
There are lots of fun things to do right on Hyannis Harbor. Browse through local artwork at The Artist Shanties at Bismore Park on Ocean Street, check out the restaurants at Hy-Line Landing, or stop by the information area at our terminal for more information on things to do. Just make sure you don’t lose track of time and miss the boat!
Ferry Terminal Information
There are ATMs conveniently located at our Hyannis terminal and at Hy-Line Landing.
Each of our terminals has a ticket office complete with an indoor waiting area. In addition, our Hyannis terminal has an indoor coffee shop and raw bar located right on the dock at Hy-Line Landing. Both the Nantucket and Martha’s Vineyard terminals have adjacent shops you can browse in while you stay out of the weather.
There are lots of fun things to do right on Hyannis Harbor. Browse through local artwork at the Artist Shanties right here on the Ocean Street Docks or check out Hy-Line Landing for more information on things to do. Just make sure you don’t lose track of time and miss the boat!
Hy-Line Cruises is a passenger-only ferry service.
Please contact our Parking Gazebo in Hyannis at (508) 815-2221 and speak with the Supervisor.
Please contact our parking office for more detailed information at (508) 778-0344.
Hy-Line has a limited amount of parking available at our harbor cruise and fishing terminal. In addition, there are privately owned lots as well as town parking lots all within a short walking distance of the terminal. Charges vary seasonally.
The one hour Harbor Cruise lasts for sixty (60) minutes.
The Harbor Cruise is a continuous sightseeing ride with no stops along the way.