Reservations are the only way to guarantee available space.
Reserved tickets can be picked up at the ticket office at any time after they are made, but must be picked up from the ticket office no later than 30 minutes prior to departure. Passengers who have not boarded or who are not ticketed and in line 15 minutes prior to departure may have their tickets released to standby passengers. Any reservations not claimed prior to the boat’s departure time will be considered a No Show.
Prior to the day of departure: Reservations are refundable, less a cancellation fee, if cancelled online or with an agent by 5:00pm. Reservations may be moved to another sailing date at no charge.
Day of departure: Reservations are not refundable; however, if cancelled prior to departure time, reservation will be moved to open-ended for one year at no charge. No Show Reservations will be moved to open-ended and valid for one year subject to a reuse fee of $5.00 per passenger, per leg.
Commuter Reservation Policy:
Prior to the day of departure: Commuter Reservations may be moved or cancelled online or with an agent by 5:00pm at no charge, with e-ticket going back into e-book.
On the day of departure: Commuter Reservations, whether placed in advance or on the same day of travel, may be moved or cancelled (prior to sailing time) online at no charge with e-ticket going back into e-book. Commuter Reservations cancelled with an agent (prior to sailing time) will be moved to open-ended and valid for one year, at no additional charge. No Show Commuter Reservations will be moved to open-ended and valid for one year subject to a reuse fee of $5.00 per passenger, per leg.
When cancelling or modifying a reservation online, user will need the booking number and security code of reservation provided at top of confirmation.
All of our services are available to book online and by phone.
CANCELLATION POLICY: Reservations must be cancelled by 5:00pm prior to the day of departure by calling (800) 492-8082 and are refundable, less a service charge of $5.00 per passenger. Reservations cannot be cancelled online or via email. Reservations are not refundable on or after the day of the departure. If you choose not to cancel, your ferry ticket purchase will be honored up to one year from the original departure date, with a confirmed reservation. However, if you will not be traveling at your booked departure time then you must notify us prior to that departure time in order to avoid any penalty fees when reusing those tickets at a future time.
If you have a discount coupon, prepaid voucher or pre-loaded card such as the Go Boston Card, advanced reservations cannot be made. You must present these items at our ticket office when you make your purchase.
RESERVATIONS ARE AVAILABLE ONLINE or BY PHONE:
- Nantucket (with parking and/or bus tour option) Click or call (800) 492-8082
- Martha’s Vineyard (with parking and/or bus tour option) Click or call (800) 492-8082
- Inter-Island ferry Click or call (800) 492-8082
- Around-the-Sound Click or call (800) 492-8082
- Harbor Cruise Click or call (508) 790-0696
- Deep-Sea Fishing Click or call (508) 790-0696
- Cape Cod Canal Cruises Click or call (508) 295-3883
Have a large group of 20 or more? Call our Group Sales Office at (508) 815-2255 for rate information.
“My husband and I recently ventured to Nantucket for the day to enjoy its beauty. The Hy-Line cruise to Nantucket comes highly recommended for many reasons…the friendly service, amenities, the options of staying inside the ship in the air conditioning or riding outdoors on the deck and enjoy the scenery. Although we didn’t bring along any luggage, we saw the speed of the staff to unload the ship of its passengers belongings; bikes and suitcases were lined up on the pier in a matter of minutes, quite impressive to watch! Overall a wonderful experience!”
Online review at: weneedavacation.com