Alerts
Reservations must be cancelled by 5:00pm prior to the day of departure by calling (800) 492-8082 or online at least 24 hours prior to departure by using our ‘My Booking’ feature and are refundable, less a service charge of $5.00 per passenger. Reservations cannot be cancelled via email. Reservations are not refundable on or after the day of the departure. If you choose not to cancel, your ferry ticket purchase will be honored up to one year from the original departure date, with a confirmed reservation. However, if you will not be traveling at your booked departure time then you must notify us prior to that departure time in order to avoid any penalty fees when reusing those tickets at a future time.